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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Justin Bartlett

April 10, 2025

5  out of  5
rating by Justin Bartlett
"I had a great experience thanks to Andrew’s exceptional customer service skills. From start to finish, he was professional, attentive, and genuinely focused on making sure all my needs were met. He took the time to listen, offered helpful solutions, and made the entire process smooth and stress-free. It’s clear that Andrew takes pride in what he does, and it really shows in the way he treats his customers. Highly recommend working with him!"
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Nick Farsakian

April 10, 2025

5  out of  5
rating by Nick Farsakian
"I recently had the pleasure of working with Andrew, and I can't recommend him highly enough! He is incredibly knowledgeable and takes the time to explain all available options clearly. He was patient with my questions and made sure I felt comfortable with my choices. Andrew's dedication to finding the best coverage for my needs was evident, and I truly appreciated his personalized approach. If you're looking for an insurance agent who genuinely cares about his clients, Andrew is the one to call!"
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tina egan

March 3, 2025

5  out of  5
rating by tina egan
"I’ve been going to these guys for many years and they have always been helpful, very nice and also informative."
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Mark Pasik

August 18, 2023

5  out of  5
rating by Mark Pasik
"I have been with State Farm Insurance for a lifetime, and working with the Art Donovan Agency for over 20 years. Most of my interaction has been with his son Jeff, who treats me like I'm the only client he has! He has great answers, ways to save money and increase coverage, and has the best follow-through of anyone I've worked with. He is professional and personable, but frankly... everyone on their staff I talk to is the same! It must be the culture there to treat everyone as a friend, and everyone as the only client they have. Jeff, Art, and then entire team - I thank you for your years of terrific service."
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Debbie Nay

May 6, 2023

5  out of  5
rating by Debbie Nay
"Great Insurance company been with them for over 30 years."
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Corey Schepman

March 22, 2023

5  out of  5
rating by Corey Schepman
"Jeff is very professional, helpful and friendly. I recently called with a matter that needed processing. He promptly sent me the forms I needed. I signed and returned the forms and Jeff acknowledged them and started the required processing immediately."
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Fadia Hanna

March 23, 2022

5  out of  5
rating by Fadia Hanna
"My favorite insurance agent I been with them for around 12 years now , thank you guys for all your help special thanx to Jeff ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for the kind words, it's a pleasure having clients like you!"
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Patricia Labellarte

December 18, 2021

5  out of  5
rating by Patricia Labellarte
"We have been customers of Arts office for over 30 yrs. Have never regretted our decision to be covered by State Farm. Recently I needed assistance with a policy. First spoke to Ed, and even though my question wasn’t something he could assist me with;he quickly found the person who could help. Kim has been amazing. Thank you Kim and Ed!"
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michael hudson

October 4, 2021

1  out of  5
rating by michael hudson
"Greg, I thought help me acquire coverage for my small part time heating and cooling business. Unfortunately Covid hit and Company really didn’t take off. So let me say I was surprised when State Farm gave an audit stating that the company owes for a income that I didn’t make. Tried talking to Greg about this matter and they still are billing me at a income they are aware was not met. I feel the matter was handled well."
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John Thompson

June 25, 2021

5  out of  5
rating by John Thompson
"Highest level of customer service in all areas, across the board! Simply the best. For real!"
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John Flinkingshelt

May 6, 2021

5  out of  5
rating by John Flinkingshelt
"Very prompt, saved me almost 33% plus I can insure my classic car with them. Awesome!,,,,,"
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gary chegash

April 22, 2021

5  out of  5
rating by gary chegash
"Art and Jeff are very helpful and knowledgeable about their products and services and are always quick to respond and very honest about their rates. I’ve known and dealt with Art for almost 40 years and I highly recommend him and his son Jeff. Gary Chegash"
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William Hing

April 20, 2021

5  out of  5
rating by William Hing
"Greg is a great person, very professional and a pleasure to work with. I am a returning client of Art Donovan and have been away from his agency for 17 years. When I spoke with Greg throughout the entire business dealings I started to feel as if I was working with Art himself once again. That was such a great feeling to experience and very rewarding."
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John Delcampo

April 16, 2021

5  out of  5
rating by John Delcampo
"Greg has always been extremely helpful and extremely courteous. I would highly recommend him and Art Donovan Insurance."
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James Conover

April 14, 2021

5  out of  5
rating by James Conover
"Greg was very helpful with Information On transferring my accounts."
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George Gardell

April 5, 2021

5  out of  5
rating by George Gardell
"Gregory not only saved me money but lowered my deductibles too ! Great service !!"
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Mary Walker-Harris

April 5, 2021

5  out of  5
rating by Mary Walker-Harris
"I have always had good service with Greg who never seems too busy to help whenever I call. We have been with Art Donovan agency about 35 years. Great company."
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Maria Locklear

March 27, 2021

5  out of  5
rating by Maria Locklear
"I've been a customer with Jeff and his family for years. Everyone who works here is friendly and awesome. I had a bad experience with my last insurance company years ago and heard about the Donovan family. I talked to Jeff and immediately felt like I could trust him. I was right, he has never let me down."
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Mark Leggett

March 4, 2021

5  out of  5
rating by Mark Leggett
"Greg has always been very attentive and knowledgeable when requiring the need of any assistance from him and/or State Farm. Highly recommended and would recommend to family and friends."
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Laura Schultz

February 17, 2021

5  out of  5
rating by Laura Schultz
"Whenever we have talked to Greg, I feel like we’re treated like family. I trust him. I like his honesty about questions I have. He has always called back right away if he wasn’t available to talk. I have never felt like he’s trying to push extra insurance on us. Greg has us as customers for life.Thank you Greg, you do a great job for us & for State Farm."
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Linda Meide

February 12, 2021

5  out of  5
rating by Linda Meide
"Greg is absolutely the best! Always helpful and friendly, as is the rest of the people at this office. I am glad I moved all my personal and business accounts to this office. They all do a great job!!"
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Jack Totty

February 10, 2021

5  out of  5
rating by Jack Totty
"been with them for over 30 years, cannot get a better team to handle my needs."
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Terrie Hylton

December 31, 2020

5  out of  5
rating by Terrie Hylton
"Greg was very helpful and able to address my issue within a few minutes."
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Kelly Weber

November 24, 2020

5  out of  5
rating by Kelly Weber
"Greg responded to my quote request quickly and within the hour had my policy secure. I am so pleased to be working with Greg and with the Donovan Agency and would highly recommend them for their professionalism and very competitive rates!"
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Wally J

October 28, 2020

5  out of  5
rating by Wally J
"Greg is amazing very professional guick in handing my insurance needs I have been dealing with greg for many many years always a professional he needs a raise"